How we verify reviews
Only a client whose request was accepted by the business and who talked to it on the platform can leave a review. We allow one review per request and business, editable for 30 days.
“Verified job”: both sides marked the job as finished or the business checked the client’s Club card for that job. “Client contacted”: there was a conversation but the job itself was not checked. We do not independently verify every fact described.
We publish genuine reviews, negative ones too. We do not buy reviews. The business can reply or report a problem but cannot delete a review.
Time limit: a review must be about a service from the last 30 days. It can be written up to 30 days after the job is marked done or, if it was not marked, after the business's last message.
We only remove content for insults, personal data, spam or conflict of interest, and we log the reason. If we remove a review, we email its author with the decision and its reasons. Device checks are pending before launch.